Imprint, Data Protection and General Terms and Conditions of Interseroh+ GmbH
Stollwerckstr. 9 a
Tel.: +49 2203 9147-0
Fax: +49 2203 9147-1394
CEO: Michael Bürstner, Frank Kurrat
Registergericht: Amtsgericht Köln HRB 104034
Responsible person according to § 18 Abs. 2 Medienstaatsvertrag (MStV):
Stollwerckstr. 9 a
Agentur für digitales Marketing
Inclusion of our General Terms and Conditions
Our General Terms and Conditions apply to the services we provide. You can find our General Terms and Conditions further down this page. They stipulate that German law applies and that, to the extent permissible, the place of jurisdiction is Cologne.
This website may provide links to other third-party websites. Interseroh+ accepts no liability for the content of third-party websites, unless Interseroh+ is aware of their content, and preventing the use of the links in the case of illegal content is both technically possible and reasonable. Please be advised that the content on third-party websites does not belong to Interseroh+ and Interseroh+ does not endorse such content or have any influence on it. The respective website owner is responsible for such content. Interseroh+ does not accept any liability for damages arising from the use of the content on third-party websites.
Ministerium für Umwelt, Klima und Energiewirtschaft
Bayerisches Staatsministerium für Umwelt und Verbraucherschutz
Senatsverwaltung für Umwelt, Verkehr und Klimaschutz
Ministerium für Landwirtschaft, Umwelt und Klimaschutz
Henning-von-Tresckow-Str. 2-13, Haus S
Die Senatorin für Klimaschutz, Umwelt, Mobilität, Stadtentwicklung und Wohnungsbau
Freie und Hansestadt Hamburg
Behörde für Umwelt, Klima, Energie und Agrarwirtschaft
Neuenfelder Straße 19
Hessisches Ministerium für Umwelt, Klimaschutz, Landwirtschaft und Verbraucherschutz
Mainzer Straße 80
Ministerium für Klimaschutz, Landwirtschaft, ländliche Räume und Umwelt
Paulshöher Weg 1
Niedersächsisches Ministerium für Umwelt, Energie, Bauen und Klimaschutz
Ministerium für Umwelt, Naturschutz und Verkehr
Ministerium für Klimaschutz, Umwelt, Energie und Mobilität
Ministerium für Umwelt, Klima, Mobilität, Agrar und Verbraucherschutz
Sächsisches Staatsministerium für Energie, Klimaschutz, Umwelt und Landwirtschaft
Ministerium für Wissenschaft, Energie, Klimaschutz und Umwelt
Leipziger Straße 58
Ministerium für Energiewende, Landwirtschaft, Umwelt, Natur und Digitalisierung
Mercatorstraße 3, 5, 7
Thüringer Ministerium für Umwelt, Energie und Naturschutz
Alternative dispute resolution in accordance with Art. 14 (1) ODR Regulation and Section 36 German Consumer Dispute Resolution Act (VSBG):
The European Commission provides a platform for online dispute resolution (ODR), which can be found at https://ec.europa.eu/consumers/odr. We are neither obligated nor willing to participate in dispute resolution proceedings before a consumer arbitration board.
Information pursuant to Section 14 (4) of the German Packaging Act (VerpackG):
Our dual system is operated by Interseroh+ GmbH as the licence holder. Interseroh+ GmbH is a wholly-owned subsidiary of Interzero Circular Solutions Germany GmbH. Used packaging waste from lightweight packaging (LWP) and glass is collected at kerbside by our dual system of collection contract partners who have been awarded the contract for the respective contract territory as a result of a call for tenders in accordance with Section 23 VerpackG. In specific cases, so-called special collection systems exist, for which a call for tenders is not possible. In these cases, the packaging waste is collected under co-collection contracts signed with the operational collector who is usually selected by the public-sector waste management company. After collection, the fractions – in particular LWP fractions – are sorted and recycled in accordance with the requirements of Section 16 VerpackG. Insofar as services in this context are provided by third parties, these are determined based on contracts awarded under private law procedures. The collection and recycling of the PPC collecting fraction has not yet been put out to tender by the dual systems. Rather, PPC packaging waste is regularly collected together with other waste paper. Accordingly, we also use the collection and recycling systems for PPC funded and in some cases also operated by the public-sector waste management companies. There is also a very limited possibility of using commercial collection in accordance with the specifications of the Central Agency Packaging Register. Insofar as collected quantities are made available to us for takeover, these and other fractions are supplied for recycling/marketing in accordance with the requirements of Section 16 VerpackG via partners who are determined by way of selection procedures carried out under private law. The fees paid by the manufacturers involved usually constitute business and trade secrets, which may not be published because of antitrust reasons. For guidance, however, please refer to our publicly available online offering at www.lizenzero.de.
The texts, images, photos, videos or graphics available on our website are generally subject to copyright protection. Any unauthorised use (in particular copying, editing or distribution) of such copyrighted content is therefore prohibited. If you intend to use this content or any part of it, please contact us in advance using the details given above. If we are not the owner of the required copyrights, we will try to establish contact with the owner.
Social media profiles
This legal notice also applies to the following social media profiles:
• LinkedIn: Interseroh+
• LinkedIn: Made for Recycling
• LinkedIn: Lizenzero
• Facebook: Lizenzero
• Instagram: Lizenzero
• YouTube: Lizenzero
Last updated: 13 June 2022
- Which data we collect when you use the online services of Interseroh+GmbH (hereinafter referred to as Interseroh+)
- For what purposes these data are processed by Interseroh+,
- What rights and options you have with regard to the processing of your data,
- How you can contact us on the subject of data protection,
Online services of Interseroh+ other than the foregoing are subject to separate privacy policies, which you can view on the websites in question.
Legal basis of the General Data Protection Regulation (GDPR)
The EU GDPR requires our processing of personal information to have a legal basis. Our legal basis depends on the respective purpose of data processing. The following legal bases apply to us:
- Execution of a contract, if we have entered into a contract with you or intend to enter into a contract with you, and communicate with you in this regard. This includes the processing of your personal information for the purpose of accepting and processing contracts and, if necessary, for processing payment.
- Our legitimate interests and the interests of our customers if we improve our services (including when we use the data you entered to improve the content), if we detect and prevent fraud or abuse to protect your and our security and that of third parties, and if we display interest-based advertising to you.
- Your consent if we ask you for your consent to the processing of your personal information for a specific purpose communicated to you. If you consent to us processing your personal information for a particular purpose, you may withdraw your consent at any time and we will no longer process your information for that purpose.
- Legal obligations if we process your personal information in order to comply with a legal obligation.
1. Control and personal contact
The controller under the terms of the European General Data Protection Regulation (GDPR) is
You can reach Interseroh’s Data Protection Officer at firstname.lastname@example.org or by post, to be marked “FAO Data Protection Officer.”
2. Data processing when visiting our website
2.1. Automatic collection of access data
You can visit our website without providing any personal data. Only the access data which are transmitted automatically by your browser will then be collected. This will comprise, for example, your online identification (e.g. IP address, session IDs, device IDs), information about the web browser and operating system used, the website from which you are visiting our website (i.e. if you have visited one of our websites via a link), the names of the files requested (i.e. which texts, videos, pictures etc. you have viewed on our websites), your browser’s language settings, any error reports, and the times of access.
These access data must be processed to enable you to visit our website and to use it conveniently, and to ensure its permanent functional capability and security.
These access data will also be stored for a short period of time in internal log files, in order to produce statistical information on the use of our websites. This enables us to optimise our websites constantly, taking our visitors’ usage patterns and technical resources into account, and to rectify faults and eliminate security risks. The information stored in the log files does not allow any direct conclusions to be drawn about your person – in particular, we only store the IP addresses in an abbreviated, anonymised form. The log files are stored for a maximum of 30 days and archived after subsequent anonymisation.
The legal basis for this processing of data is Article 6 (1) (f) of the GDPR.
2.2. Your messages and communications
We collect all information and all data which you communicate to us via our website. For example, you are able at various points on our website, via functions such as the Contact Form or Contact function, to send us messages and, in some cases, files (e.g. PDF documents). Any information which is compulsory for these functions is marked as such.
The information which you provide will be used by us solely in order to process your application.
Your message will only be disclosed to another company in the group of companies or to an external third party insofar as this is necessary in order to process your request (for example, we forward your message to another group company if the latter is responsible for handling your request). If you do not wish your message to be disclosed to another company within the group, you can state this – also as a precautionary measure, of course – directly in your message. In that case, we will not forward your message.
To improve the presentation and content of our websites, we use our own cookies and third-party cookies. A cookie is a standardised text file which is stored by your browser for a set time. Cookies enable the local storage of information, such as language settings and temporary identifiers which can be retrieved on subsequent website visits by the server which has set the cookie. In addition, the cookies enable us to collect statistics and analyse users’ general behaviour when visiting our websites. We also use the services of external service providers who process the access data generated by using our website in order to enable the display of interest-based advertising, for example in the context of search queries.
We only use optional cookies and comparable technologies for marketing and analysis purposes if you have consented to data processing in accordance with Art. 6 (1) (a) GDPR and data transfer to third countries in accordance with Art. 49 (1) (a) GDPR via our cookie banner. In section 3.4, we explain the risks associated with the transfer of data to third countries.
If you delete your cookies, we will ask for your consent again when you visit the site at a later time. You can withdraw your consent at any time or adjust the selection of cookies by clicking on the widget in the lower left corner of the website. Here, the duration for which the individual cookies are stored is also displayed clearly.
We will erase the data collected in the process as soon as storage is no longer required, or, alternatively, we will restrict processing where statutory retention periods apply. For more information about cookies and how we use them, please read our information regarding cookies.
The legal basis for the processing of data described above is Article 6 (1) (f) of the GDPR. Insofar as you have consented to the disclosure or other processing of the data which you have communicated to us, the legal basis is Article 6 (1) (a) of the GDPR.
2.4 Use of Tag Manager, cookies and plug-ins
2.4.1. Google Tag Manager
The legal basis is Article 6 (1) (f) of the GDPR, due to our legitimate interest to operate our website cost-efficiently. For more information, see Google’s tag manager overview.
Click here to be excluded from collection via Google Tag Manager.
2.4.2. Google Analytics
Our websites use Google Analytics, a web analysis service provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”).
In the cookie banner you had the option to consent to or refuse the transfer to and processing by Google Analytics. If you consented to the processing and disclosure of personal data in the cookie banner, the data will be transferred to Google. You can withdraw this consent at any time by sending an e-mail to email@example.com. If you did not consent to the processing, no data will be transferred to Google. This may mean that not all services of our website are available to you.
You can object at any time to Google’s generation and analysis of pseudonymised user profiles described above. For this purpose you have various options:
(1) You can set your browser settings to block Google Analytics cookies
(2) You can change your Google Ads Settings on Google.
(3) You can install the Google Analytics Opt-out Browser Add-on at https://tools.google.com/dlpage/gaoptout?hl=en for your Firefox, Edge or Chrome browser (this option will not work on mobile devices).
(4) You can set an “opt-out” cookie by clicking here: Disable Google Analytics
In case personal data are transferred to the USA, the EU standard contractual clause should be agreed with the respective providers and the provider’s statement as to whether they comply with the EU data protection level should be checked.
The legal basis for this processing of data is Article 6 (1) (f) of the GDPR.
2.4.3 Use of YouTube videos
We have embedded YouTube videos in parts of our website. YouTube is a video platform operated by the Google company YouTube LLC, 901 Cherry Ave., San Bruno, CA 94066, USA (“YouTube”). Embedded YouTube videos can be played directly on our websites. They are embedded in “privacy-enhance mode”, i.e. no data about you as a user will be transferred to YouTube if you do not play the videos. Data will only be transferred to YouTube once you start watching any of the videos. Such data transfer is beyond our control. This is up to you to decide. Please consider whether you want to transfer data to the USA or not.
The legal basis for the processing of data described above to the extent that we are the controller is Article 6 (1) (f) of the GDPR.
2.4.4. Google Maps
Our website uses Google Maps, a service provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”). In order for the Google Maps material used by us to be embedded and displayed in your web browser, your web browser must connect to a Google server, which may also be located in the USA, when you access the contact page. The legal basis is Art. 6 (1) sentence 1 (f) of the GDPR, based on our legitimate interest in the embedding of a map service for the purpose of contacting you. In case personal data are transferred to the USA, the EU standard contractual clause should be agreed with the respective providers and the provider’s statement as to whether they comply with the EU data protection level should be checked. In section 3.4, we explain the risks associated with the transfer of data to third countries.
If you access the Google Map service on our website while you are logged into your Google account, Google may also link this event to your Google profile. If you do not wish this event to be linked to your Google profile, you need to log out of Google before accessing our contact page. Google stores your data and uses it for the purposes of advertising, market research and personalised presentation of Google Maps. You can object to this data collection vis-à-vis Google.
2.4.5. Google ReCAPTCHA
To protect our website from automated, computer-controlled data input, we use the “reCAPTCHA” service provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA, hereafter called “reCAPTCHA”. By using this service, we can make a distinction between input that has been entered by human users and abusive, automatic machine input. The legal basis for the data processing described is Art. 6 (1) (f) of the GDPR. We have a legitimate interest in processing these data to ensure the security of our website and protect us from automated input (attacks).
As far as we are aware, the following information is transferred to Google: referrer URL, IP address, the activities of website visitors, information about the operating system, browser and duration of visits, cookies, display instructions and scripts, the input activities of the user as well as mouse movements near or in the "reCAPTCHA" checkbox.
The IP address identified as part of the “reCAPTCHA” procedure is not aggregated with other data held by Google unless you happen to be logged onto your Google account while using the “reCAPTCHA” plug-in. If you want to prevent the transfer and storage of your personal data and data about your use of our website by Google, then you must log out of your Google account before visiting our website and before using the reCAPTCHA plug-in.
If you do not wish to transfer your data to the USA, you can always log out at https://adssettings.google.com/authenticated.
In case personal data are transferred to the USA, the EU standard contractual clause should be agreed with the respective providers and the provider’s statement as to whether they comply with the EU data protection level should be checked. In section 3.4, we explain the risks associated with the transfer of data to third countries.
Some of our websites include functions provided by the Facebook social network, which are referred to as plug-ins. These plug-ins are operated by Meta Platforms Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook"). This means that Facebook is the controller in charge of operating the plug-ins in compliance with data protection requirements.
If you visit a website containing a plug-in that you previously enabled, your browser will directly connect to Facebook servers which will, in turn, send the plug-in content (e.g. "like" or share buttons) to your browser and then integrate it into our websites. This means that Facebook will know that you have visited our website. If you are signed into Facebook with your personal user account details when visiting our website, Facebook will also be able to link the website visit to your Facebook account. In case of plug-in interaction, e.g. if you click the "like" button or write a comment, the respective information will be collected directly by Facebook and stored by them. If you would like to prevent this from happening, you need to log out of your Facebook account before enabling plug-ins.
The legal basis for the processing of data described above, insofar as we are the controller, is Art. 6 (1) (a) of the GDPR, and for the transfer of data to third countries it is Art. 49 (1) (a) of the GDPR. Please refer to section 3.4 for the risks associated with the transfer of data to third countries.
2.5 Data processing in connection with Social Media Presences
2.5.1. Facebook fan page
2.5.2 Other Social Media Presences
Interseroh+ has Social Media Presences on the following social networks:
We use these social media platforms to inform you about the latest news and activities of Interseroh+ and are happy to use the options provided by social networks to communicate with their members.
Please note, however, that we have no influence on the processing of data carried out by the social networks. You should therefore carefully review the personal information and messages you communicate to us via social networks; if you are not sure, you should use other means to contact us. We are therefore unable to accept any liability for the behaviour of social network operators and the social networks’ other members.
If you communicate with us via our Social Media Presences, we will process the information supplied to us for this purpose by the social network in question (e.g. your name, profile page and the contents of the messages you send us) in accordance with the purpose of your message (e.g. service requests, suggestions and criticism).
We will erase the data collected in the process as soon as storage is no longer required, or, alternatively, we will restrict processing if statutory retention periods apply. In case of public posts on our Social Media Presences, we use our discretion to decide if and when to delete them on a case-by-case basis, weighing your and our interests.
In the cookie banner, we gave you the choice whether or not to consent to the reloading of third-party images. Only after you clicked on Consent there will images and other data from third parties be reloaded. Your IP address will then be transferred to external servers (Facebook, Google, Instagram, Twitter, etc.). You can find out more about the privacy policies of these providers on their respective websites. To facilitate your future visits, we will store your consent in our cookie documentation. You can withdraw this consent at any time by sending an e-mail to firstname.lastname@example.org.
The legal basis for the processing of data as described above will depend on the purpose of your message. Should the purpose be that of using our customer service or of inquiring about the services of Interseroh+, the legal basis is Article 6 (1) (b) of the GDPR. In other respects, the legal basis is Article 6 (1) (f) of the GDPR. Insofar as you have consented to the processing of the data detailed above, the legal basis is Article 6 (1) (a) of the GDPR.
3. Disclosure of data
As a matter of principle, we will only disclose your data if:
- You have given your express consent pursuant to Article 6 (1) (a) of the GDPR
- Disclosure is necessary under Article 6 (1) (f) of the GDPR in order to assert, exercise or defend legal claims of an Interseroh+ company, and no grounds exist to suggest that you have a compelling interest in your data not being disclosed which overrides these considerations
- We are required by law to disclose the data under Article 6 (1) (c) of the GDPR
- Disclosure is permitted by law and required under Article 6 (1) (b) of the GDPR, for the performance of a contract to which you are party or in order to take steps at your request prior to entering into a contract.
3.2. Disclosure of data within the group of companies
Your message will only be disclosed to another company in the group of companies insofar as this is necessary in order to process your request (for example, we forward your message to another group company if the latter is responsible for handling your request). If you do not wish your message to be disclosed to another company within the group, you can state this – also as a precautionary measure, of course – directly in your message. In that case, we will not forward your message. The legal basis for this processing of data is Article 6 (1) (b) of the GDPR, insofar as a contractual relationship exists, and (f) if there is legitimate interest.
3.3. Disclosure to external service providers of Interseroh+ GmbH
3.4 Data transfer to third countries
Where this is not possible, we base transfer of data on derogations according to Art. 49 GDPR, in particular your explicit consent or the necessity of the transfer for the performance of the contract.
If transfer to a third country is intended and no adequacy decision or suitable safeguards are in place, it is possible and there is a risk that authorities in the respective third country (e.g. secret services) can gain access to the transferred data in order to collect and analyse them. Furthermore, it may not be possible to guarantee that your rights as a data subject can be enforced. When we obtain your consent via the cookie banner, you will also be informed about this.
4. Data processing when using our career portal
You can apply for job vacancies on our career portal. The purpose of this data collection is to select applicants for potential employment. We will collect the following data in particular for the purpose of receiving and processing your job application: first and last name, e-mail address, job application documents (e.g. references, resume), date of earliest possible date of employment, expected salary. The legal basis for processing your job application documents is Article 6 (1) sentence 1 (b) and Article 88 (1) of the GDPR in conjunction with Section 26 (1) sentence 1 of the German Data Protection Act (BDSG).
5. Retention period
We will then erase your data immediately, unless we still need these data for purposes of evidence in civil claims or to comply with statutory retention periods until the statutory period of limitation expires. Even thereafter it may be necessary for us to store your data for accounting purposes. We are required to do so by statutory documentation obligations that may arise from the German Commercial Code, Fiscal Code, Banking Act, Anti-Money-Laundering Act and Securities Trading Act. The document retention periods specified in these acts range from two to ten years.
The legal basis for this processing of data for purposes of compliance with statutory duties of documentation and storage is Article 6 (1) (c) of the GDPR.
6. Your rights
Please contact our Data Protection Officer (see section 1) at any time should you wish to assert any of the statutory privacy rights detailed below:
- You have the right at any time to access information on our processing of your personal data. In supplying such information we will explain this processing of data to you and provide you with an overview of the personal data we have stored about you.
- Should data stored with us be incorrect or no longer up-to-date, you have the right to have these data corrected.
- You also have the right to demand that your data be erased (right to be forgotten). Should, in exceptional cases, such erasure not be possible due to other legal regulations, the data will be blocked, so that they are only available for this legal purpose.
- You can further have the processing of your data restricted, e.g. if you believe that the data which we have stored are not correct.
- You have the right of data portability, i.e. should you wish, we must send you a digital copy of the personal data which you have provided.
You also have the right to lodge a complaint with a data protection supervisory authority. The authority responsible for Interseroh+ GmbH is the Berlin Commissioner for Data Protection and Freedom of Information, Friedrichstr. 219, 10969 Berlin.
7. Right to withdraw consent and object to processing
If you wish to exercise your right to withdraw consent or object to processing your personal data as detailed below, all you have to do is send an informal message to the contact details provided in section 1.
Withdrawal of consent
Under Article 7 (2) of the GDPR, you have the right at any time to withdraw any declaration of consent which you have given us. This will result in us discontinuing the processing of data that was based on this consent. The withdrawal of your consent will not affect the legality of the processing undertaken pursuant to the said consent up to the time of the withdrawal.
Objection to processing your data
Insofar as we process your data on the grounds of legitimate interests under Article 6 (1) (f) of the GDPR, under Article 21 of the GDPR you have the right to object to processing your data on grounds relating to your particular situation, or if the objection is directed towards direct marketing. In the latter case you have a general right of objection, which we will implement even if you do not state reasons.
8. Data security
The technical measures we maintain for our online services are adequate to ensure data security and, in particular, protect your data from being exposed to risks in terms of data transfer and from third parties becoming aware of such data without being authorised. These measures are constantly adapted to reflect the latest state of technology. We rely on Transport Layer Security (TLS), which encrypts the information you enter, to protect the personal data disclosed by you on our website.
- see when you log on to use our services
- offer features, products and services that may be of interest to you, including but not limited to advertisements for our services, if offered by group
- prevent fraudulent activities
- improve security
- consider your preferences, e.g. in terms of currency and language.
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